yt:video:yK3g5AHMjm8yK3g5AHMjm8UC4A6AnqrrJEPMwNteyKP4pgWhat are some successes CX pros in Latin America and the Caribbean achieved this year? What are they excited about in the year ahead? And what makes a great CX team? Celebrate CX Day 2021 with CXPA's Gabe Smith, CCXP, as he welcomes Enrique Saenz, Gianna Risk, Samantha Conyers, CCXP, and Sebastien Munar, CCXP as they tackle these topics and more.