CX Day 2021: What's Next for CXPA?CX Day 2021: What's Next for CXPA?
yt:video:9PgY9Tb1nKI9PgY9Tb1nKIUC4A6AnqrrJEPMwNteyKP4pgJoin CXPA staff and board leaders for a discussion around the strategic direction of the association in 2022 and beyond.
View ArticleCX Day 2021: A Conversation with CX Professionals in the U.K.CX Day 2021: A...
yt:video:Aa6vjXrUVX0Aa6vjXrUVX0UC4A6AnqrrJEPMwNteyKP4pgWhat are some successes CX pros in the U.K. achieved this year? What are they excited about in the year ahead? And what makes a great CX team?...
View ArticleCX Day 2021: A Conversation with CX Professionals in CanadaCX Day 2021: A...
yt:video:YeFdVfRJBFcYeFdVfRJBFcUC4A6AnqrrJEPMwNteyKP4pgWhat are some successes Canadian CX pros achieved this year? What are they excited about in the year ahead? And what makes a great CX team? Kick...
View ArticleCXPA CX Book Of Knowledge Update CX Day 2021CXPA CX Book Of Knowledge Update...
yt:video:cb8IHKKyUZkcb8IHKKyUZkUC4A6AnqrrJEPMwNteyKP4pg
View ArticleCustomer Insights and Understanding PreviewCustomer Insights and...
yt:video:BxsjztSY7VABxsjztSY7VAUC4A6AnqrrJEPMwNteyKP4pg
View ArticleCX Day 2021: A Conversation with CX Professionals in Australia & OceaniaCX...
yt:video:Z5VLmYI2q3UZ5VLmYI2q3UUC4A6AnqrrJEPMwNteyKP4pgWhat are some successes CX pros in Oceania achieved this year? What are they excited about in the year ahead? And what makes a great CX team? Kick...
View ArticleCX Day 2021: A Conversation with CX Professionals in the United StatesCX Day...
yt:video:WQ9Wtg-IuRcWQ9Wtg-IuRcUC4A6AnqrrJEPMwNteyKP4pgWhat are some successes CX pros in the United States achieved this year? What are they excited about in the year ahead? And what makes a great CX...
View ArticleCX Day 2021: A Conversation with CX Professionals in LATAM/CaribbeanCX Day...
yt:video:yK3g5AHMjm8yK3g5AHMjm8UC4A6AnqrrJEPMwNteyKP4pgWhat are some successes CX pros in Latin America and the Caribbean achieved this year? What are they excited about in the year ahead? And what...
View ArticleCX Day 2021: Impact Award Winners LIVE Reveal Show!CX Day 2021: Impact Award...
yt:video:IsagRYE6adIIsagRYE6adIUC4A6AnqrrJEPMwNteyKP4pgCXPA's annual impact awards celebrate and recognize CX professionals making an impact in their organizations, on the CX profession, and on...
View Article2021 CXPA Impact Award Winner: Steve Walker2021 CXPA Impact Award Winner:...
yt:video:UgnCQb9uyeQUgnCQb9uyeQUC4A6AnqrrJEPMwNteyKP4pgHear from Steve Walker, Chairman & CEO of Walker, as he reacts to the news that he is the winner of CXPA's 2021 Impact Award in the category...
View ArticleLive with CXPA: Combining CX and EX--Better TogetherLive with CXPA: Combining...
yt:video:2oA_PaZJzhw2oA_PaZJzhwUC4A6AnqrrJEPMwNteyKP4pgCustomer experience and employee experience are typically separate programs run by different departments. However, what if they were more in sync?...
View ArticleEncore Presentation: Creating a Culture of BelongingEncore Presentation:...
yt:video:8TCwJ38MdCU8TCwJ38MdCUUC4A6AnqrrJEPMwNteyKP4pgFor many, Thanksgiving means experiencing a feeling of belonging. CXPA recently recorded a Livestream event on this topic, exploring what it means...
View ArticleLive with CXPA and Awards International: Around the CX WorldLive with CXPA...
yt:video:FbT1j2Vi9F0FbT1j2Vi9F0UC4A6AnqrrJEPMwNteyKP4pgLooking for some end-of-year inspiration? Join CXPA and Awards International as they welcome the CX team at Knight Frank, one of the world's...
View ArticleEnd of Year Spotlight on Qualtrics--A Conversation with Bruce Temkin, CCXPEnd...
yt:video:uAxKDHwYD0EuAxKDHwYD0EUC4A6AnqrrJEPMwNteyKP4pgCXPA recently had a chance to sit down with Bruce Temkin, CCXP, Head of the XM Institute at Qualtrics, to talk about key findings from 2021...
View ArticleLive with CXPA: Growing Your CX Career in AsiaLive with CXPA: Growing Your CX...
- Join this special LinkedIn Live to explore the diverse and exhilarating career opportunities within the Customer Experience field in Asia. - Learn how CX professionals are driving business success...
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