yt:video:uAxKDHwYD0EuAxKDHwYD0EUC4A6AnqrrJEPMwNteyKP4pgCXPA recently had a chance to sit down with Bruce Temkin, CCXP, Head of the XM Institute at Qualtrics, to talk about key findings from 2021 research--and Bruce's predictions for 2022. You won't want to miss this conversation!