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2021 CXPA Impact Award Winner: Steve Walker2021 CXPA Impact Award Winner: Steve Walker

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yt:video:UgnCQb9uyeQUgnCQb9uyeQUC4A6AnqrrJEPMwNteyKP4pgHear from Steve Walker, Chairman & CEO of Walker, as he reacts to the news that he is the winner of CXPA's 2021 Impact Award in the category of "Impact on the CX Profession."

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